Potter Funeral Home has been a cornerstone of Willimantic for over one hundred years. During that time the public has seen several different faces carry out its long-standing tradition of exceptional family service. The staff is led by Glenn and Tiffany Blumenstein and Brian Romanowski, who have continued the time-honored traditions of caring. The staff members at Potter Funeral Home are committed to providing your family with the finest services and products available. They are available 24 hours per day, seven days a week.
We encourage you to call us with any questions or situations with which you feel we may be able to help you. As our motto says, "The name you know, the care you deserve."
Led by Glenn Blumenstein & Brian Romanowski, the family at Potter Funeral Home is here to care for you, 24-hours a day, 365 days a year. The staff is chosen not just for their ability and their skills, but for their dedication and drive to care for our neighbors in their time of need.
Co-Owner and CEO
When Glenn started out in the retail business, he quickly realized that not only did he have an almost instinctual understanding of what “customer service” meant to the entire organization, but that he also had a keen sense for operations, and how an entire organization contributed to the full customer experience. While researching a possible entry into rabbinical school, Glenn happened upon the NFDA (National Funeral Directors Association), and it changed the course of his life. He knew instantly that he could take his passion for the customer experience and his strong desire to ease people’s grief and suffering…and help lead a revolution in the funeral business. With almost twenty years of experience in bereavement industry, Glenn & his partner (and wife) Tiffany, are ready to help people plan tributes for their loved ones that are based on what they see as the ideal memorial, not one that’s based on predefined processes that have been around for decades.
Brian graduated from San Antonio College with a degree in Mortuary Science in 2004. He has three children. Brian’s oldest daughter is a nurse in Texas. She has blessed him with two grandsons. An adventurer by nature, he has done a bit of everything - from roughnecking in the oil field to working as an orthopedic technician. His openness and adaptability made funeral directing a natural fit. His attentive support to families in need is not only an example to the young staff of Potter, but also to his other two children, as they both aspire to follow his career path as well. In his free time, Brian stays active at the gym, enjoys sports, and travels whenever he can find the time.
Chief Financial Officer
Tiffany spent her early career with the U.S. Military, working in civil affairs as a primary liaison between the U.S. and localities across Europe and the Middle East. Working with local governments on rebuilding and redeveloping infrastructure for war-torn areas in Bosnia, Kosovo and Iraq, Tiffany honed her skills in operations, logistics and civil engineering. She brought those skills with her when she entered the corporate world and was able to bring the unique experiences from her military career into the commercial sector. After meeting Glenn and learning of his passion for the funeral industry, she realized quickly that they both shared a common vision for easing people’s grief. And unlike many in the industry, she doesn’t look backwards to what has been done, she’s looking forward, toward the future and to what is possible. “Dedicated service seems to be lost with many larger corporations that are slow to change…I know we can do it better!”
Managing Funeral Director
Chris has been a fixture in the Potter Funeral Home since 1996. He is a graduate of Briarwood College in Southington and has been a licensed funeral director since 1995. Chris’s diligence and detail-orientation serve his families in making bereavement as stress-free as possible. He is a stalwart guide for the newer funeral directors and staff, while maintaining a cheerfulness that makes learning our intricate industry more seamless. Chris grew up in Norwich and lives with his wife and children in Canterbury.
Kris comes from a blended background across many disciplines, and credits their exposure and interest in the bereavement industry to their aunt Lee Gohmann, professor of Funeral Services at Mid America College. Kris went to school for Graphic Design at Mansfield University, and enjoyed a career of freelance art and illustration in tandem with corporate administrative experience and customer-focused roles. Kris is a proud jack-of-all-trades, and is very excited to be a part of the Potter Funeral Home family!
Preneed Funeral Director, All Locations
Amber has a diverse professional background in the funeral industry. She is a licensed funeral director as well as a licensed life insurance producer. In addition, Amber is a certified Preplanning Consultant through the NFDA. Amber is actively involved with funeral planning seminars and health fairs seeking to raise awareness of the importance of pre-planning. Additional important aspects of Amber's professional career revolve around collaborating with funeral homes, attorneys, conservators, and elder care facility directors to facilitate asset protection, commonly for Title 19 qualification. Amber lives in Sturbridge, MA with her husband and two daughters. In her down time, she enjoys hiking and traveling.
Peter was raised in Lyme and has resided in eastern Connecticut for most of his life, currently living in Hampton. Many will remember him as a service writer/manager for many years at an automobile dealership in Willimantic. His entry into funeral service began with employment in the burial vault business and later became certified as a crematory operator. Today Peter will be found on most services as a funeral assistant helping families, many of which he has come to know over the years of living and working in the area.
Gail Nelson Smith
Nelson was born in Windham and is retired from the Connecticut State Police. He currently resides in Columbia and is an active member of the Masonic Fraternity. Nelson is a nephew of the late Russell W. Potter, founder of the funeral home. You will find him ready to assist you at the front door of the funeral home during calling hours and he also assists at funeral services.
Brittany received her bachelor’s degree in psychology from Youngstown State University and her associates of applied science and bachelor of mortuary science degrees from Cincinnati College of Mortuary Science. She has worked as a licensed Funeral Director and Embalmer in MD, OH, and now CT. She’s from Cincinnati and moved here so her husband could attend the UConn Pharmacy program.
Potter Funeral Home | 456 Jackson Street | Willimantic,
CT06226 | Tel: 1-860-423-2211 | Fax: 1-860-423-1706 |